https://vpscvicgov-help.freshdesk.com/support/home 2026-09-06T08:00:40+00:00 always 1.0 https://vpscvicgov-help.freshdesk.com/support/solutions 2026-09-06T08:00:40+00:00 always 0.8 https://vpscvicgov-help.freshdesk.com/support/solutions/51000324405 2026-09-06T08:00:40+00:00 always 0.8 https://vpscvicgov-help.freshdesk.com/support/solutions/51000326355 2026-09-06T08:00:40+00:00 always 0.8 https://vpscvicgov-help.freshdesk.com/support/solutions/folders/51000591003 2026-09-06T08:00:40+00:00 always 0.64 https://vpscvicgov-help.freshdesk.com/support/solutions/folders/51000594812 2026-09-06T08:00:40+00:00 always 0.64 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000519111--sample-user-guide-template 2026-05-01T11:07:13+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523526-fd-how-to-look-up-a-ticket 2026-07-16T10:04:16+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523527-fd-how-to-create-customise-personal-ticket-views 2026-07-16T10:04:11+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523528-fd-how-to-watch-a-ticket 2026-07-16T10:04:31+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523529-fd-how-to-reply-to-a-ticket 2026-07-16T10:04:44+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523530-fd-how-to-forward-a-ticket 2026-07-16T10:04:54+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523531-fd-how-to-merge-a-ticket 2026-07-16T10:05:06+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523532-fd-how-to-look-up-a-knowledge-article 2026-07-16T10:05:18+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523533-fd-how-to-look-up-a-canned-response 2026-07-16T10:05:30+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523534-fd-how-to-edit-a-ticket 2026-07-16T10:05:41+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523535-fd-how-to-add-a-thread-team-collaboration- 2026-07-16T10:05:51+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523536-freshdesk-toolbar-overview 2026-07-16T09:51:41+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523537-fd-how-to-create-a-ticket 2026-07-16T10:06:22+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523538-fd-how-to-create-a-link-tracker 2026-07-16T10:06:32+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523539-fd-how-to-link-a-ticket-to-a-link-tracker 2026-07-16T10:06:43+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523540-fd-how-to-look-up-a-link-tracker 2026-07-16T10:06:53+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523547-fd-how-to-create-a-knowledge-article 2026-07-16T10:11:32+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523556-fd-how-to-create-a-canned-response 2026-07-16T10:41:51+05:30 always 0.512 https://vpscvicgov-help.freshdesk.com/support/solutions/articles/51000523765-public-kb-do-not-delete 2026-07-17T11:18:15+05:30 always 0.512