There are two methods of creating a tracker.
First method:
Navigate to the Tickets view panel.
Click on the ticket you would like to link to a Tracker.
Select the Linked Tickets icon from the right panel on the Ticket Details page.
Click on Create a Tracker.
A new tracker form will appear.
Enter the details for the Tracker and click on Create.
The ticket will be linked to the Tracker; it will have the ‘Related’ tag when you view it in the Tickets tab.
Second method:
Within the Tickets view panel, select the ticket/s you wish to link to a tracker by ticking the checkbox of the tickets.
A pop up menu will appear ta the top. Click on Link.
A prompt will appear asking to choose a Tracker or create a new tracker. Select Create new tracker.
Enter the details for the Tracker and click on Create.
The ticket will be linked to the Tracker; it will have the ‘Related’ tag when you view it in the Tickets tab.
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